To satisfy our customers’ expectations and requirements is our major objective. As included in our manual, the quality management system processes and procedures are the center of our documentation and efforts.
We expect the highest levels of performance to ensure that the company's products comply with the customers’ expectations and Onyx Manufacturing's product requirements in relation to safety, reliability, and fitness for use.
The responsibility for implementing these processes and procedures is shared by the president, department managers, supervisors, and all of our employees. Each manager is expected to establish and maintain the department’s work instructions in a systemic manner to ensure continual improvement. These philosophies will be distributed to our suppliers and to interested parties if applicable.
Through a long-term commitment to this mission, Onyx Manufacturing, Inc. will be widely recognized as the supplier of choice.